Yale University - Captioning and Transcription

Yale University campus

Yale University – Captioning Overview

Yale University works with 3Play Media for captioning and transcription of video content.


Accuracy and Quality

3Play Media provides captions and transcripts that are at least 99% accurate, even in cases of poor audio quality, multiple speakers, difficult content, and accents. All of our work is done in the U.S. by professional transcriptionists who are native English speakers. We specialize in educational content and our staff of 1,000+ transcriptionists have expertise across many different domains. Custom vocabulary and instructions can be added for every file, which further improves accuracy and quality. Learn more

Turnaround and Deadline Compliance

Our standard turnaround is 4 business days and we provide a range of expedited options, including a 2-hour turnaround service. Our platform is based on a patented process for the way content is assigned to our staff so that almost every deadline is met. Our deadline compliance is more than 98%, and we automatically discount overdue files to the achieved turnaround level.

3Play Media + Panopto Integration

3Play Media’s round trip integration with Panopto provides an automated workflow for closed captioning, subtitling, and transcription. Your video files can be transferred directly from Panopto to your 3Play Media account for processing. After your captions have been processed, they are automatically sent to your Panopto account and added to your videos. Turnaround time is specified at the time of upload and can be as quick as 8 hours. Learn more

Interactive Transcript

In addition to captions and transcripts, you have the option to add an interactive transcript, which lets users interact with your video in an entirely new way. Users can search the video and navigate by clicking on any word to jump to that exact point. It’s even possible to share sections of a video by simply highlighting the text. Learn more

Audio Description

3Play Media provides audio description services. Audio description narrates the relevant visual information in a video and is an accommodation for blind and low vision viewers. We use human describers and a synthesized speech output to provide a more cost-effective, flexible solution. Both standard and extended audio description are available. Learn more


Discounted Pricing 

The pricing below covers all departments at Yale University. 

English Captioning & Transcription


Services + Features Price
Captioning + transcription processing
Pay as you go (4 day turnaround): prorated to the run-time duration
(minimum charge per file is 1 minute)
$126 per recorded hour
($2.10 per minute)

Turnaround Options


Services + Features Price
Expedited (48 hours)


$156 per recorded hour

($2.60 per minute)

Rush (24 hours)


$186 per recorded hour

($3.10 per minute)

Same Day (8 hours)


$306 per recorded hour

($5.10 per minute)



$426 per recorded hour

($7.10 per minute) 



-$9 per recorded hour

(-$0.15 per minute)


Live Captioning 


Services + Features Price
Live Professional Captioning 

$150 per hour

($2.50 per minute)

Real-time captioning using automatic speech recognition
$36 per hour
($0.60 per minute)


Audio Description

Audio description is an accommodation for blind and low-vision viewers that narrates the critical visual information in a video to provide context, clarify speakers, and articulate visual elements. We offer standard and extended description. With the standard description service, descriptions fit into natural pauses in the video’s audio track. With our extended service, the descriptions are not constrained to the natural pauses of a video. The extended service inserts pauses in the video to make room for descriptions, as needed.

Audio Description Price
Standard Audio Description
5 Business Day Turnaround, Prorated to the run-time duration of each file
$540 per recorded hour
($9.00 per minute)
Extended Audio Description
5 Business Day Turnaround, Prorated to the run-time duration of each file
$840 per recorded hour
($14.00 per minute)


Get Started Now: