How to Select the Right Closed Captioning Vendor: 10 Crucial Questions to Ask
How to examine a captioning company
How to compare options to find the right solution for you
How a good captioning vendor can help you boost SEO
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1. What is your accuracy rate?
Speech Recognition Accuracy is often the most pertinent quality to look for when selecting a captioning vendor. A lot of people may be familiar with YouTube's "automatic captions," which use automatic speech recognition alone to create captions for YouTube videos: this is an example of a well-intentioned initiative that has produced some hilariously inaccurate captions. Typically, automatic speech recognition produces about 60-70% accuracy, which means that 1 out of 3 words are wrong - and when speech recognition is wrong, it's usually spectacularly wrong.
A Full Service Media Accessibility Solution
3Play Media is an integrated media accessibility platform with patented solutions for closed captioning, transcription, live captioning, audio description, and localization. 3Play is a thought leader in video accessibility, and is committed to providing free, educational resources like this one.